EVERYONE
Complete Guide to AMT
Everything you need to know about assisted medical transportation: what it is, vehicle types, service levels, costs, and how to choose the right provider.
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Practical Assisted Medical Transportation Guides for Riders, Families, and Care Teams
Comprehensive, practical guides to non-emergency medical transportation. Whether you are a patient, family member, caregiver, or healthcare professional, these resources will help you understand your options and make informed decisions.
DIALYSIS PATIENTS & FAMILIES
AMT for Dialysis Patients
Dialysis patients need transportation that shows up three times a week, every week, without fail. This guide covers how to set up recurring AMT rides that work around your treatment schedule.
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PATIENTS & HOSPITAL STAFF
Hospital Discharge Transportation
Understand how safe discharge rides help patients travel from hospitals, clinics, SNFs, or rehab centers.
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PATIENTS & FACILITIES
How to Choose an AMT Provider
Know what to look for in a provider, including safety, communication, assistance, timing, and ride support.
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SENIORS & CAREGIVERS
AMT for Seniors
A helpful guide for seniors and families planning transportation for appointments, errands, therapy, and care visits.
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EVERYONE
AMT Costs and Payment Options
Learn what determines AMT pricing, how private pay works, what your health plan may cover, and how to get a clear cost estimate before any ride is confirmed.
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EVERYONE
Wheelchair Van Transportation Explained
Learn how wheelchair-accessible vans work, what safety equipment is required, and how to book a ride that fits your mobility needs.
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PATIENTS & FACILITIES
Ambulatory vs. Non-Ambulatory Transport
Understand the difference between ambulatory, wheelchair, and stretcher transport so you can request the right level of service for every ride.
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FIRST-TIME RIDERS
What to Expect on Your First AMT Ride
A step-by-step walkthrough of booking, pickup, and drop-off so first-time riders know exactly what to expect from an AMT service.
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REHAB & THERAPY PATIENTS
AMT for Rehabilitation and Physical Therapy Visits
Recovering patients often need consistent rides to therapy. Learn how to coordinate transportation around a rehab schedule without gaps in care.
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SENIORS & CAREGIVERS
Scheduling Recurring Medical Appointments
Set up standing ride schedules for weekly or monthly appointments so families and caregivers never have to rebook the same trip twice.
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MCOS & CASE MANAGERS
Working with MCOs and Health Plans for Transportation Coverage
A guide for case managers and coordinators on how NEMT benefits are authorized, billed, and scheduled through managed care organizations.
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