Your Ride to Care, Covered.
Trusted Assisted Medical Transportation across Greater Chicagoland — safe, on-time, and driver-assisted from your door to your destination. Serving seniors, individuals with disabilities, and medically dependent passengers with dignity and reliability.
We Go Where You Need To Go
Reliable, door-to-door Assisted Medical Transportation service for every rider — whether you're heading to a clinic, managing a loved one's care, or coordinating transport for an entire team.
Individuals
Rides you can count on. Our trained drivers assist with walkers, wheelchairs, and canes, so every trip is safe, comfortable, and stress-free.
Business
Reliable Assisted Medical Transportation coordination for law firms, case managers, and corporate teams. We handle the logistics so your clients, patients, and staff arrive on time.
Healthcare Facilities
Keeping your patients moving. We partner with clinics, hospitals, SNFs, and care teams to ensure safe, timely transport for appointments, discharges, and follow-up visits.
MCOs & Health Plans
Credentialed and compliant Assisted Medical Transportation for your members. From ambulatory to wheelchair-dependent riders, we deliver consistent, documented service your plan can rely on.
The Ride People Need Most
From weekly dialysis runs to post-discharge pickups, we handle the trips that matter with professional drivers, on-time arrivals, and zero guesswork on scheduling.
Margaret T.
Alliance has been a lifesaver for our family. My mother has dementia and needs extra patience, and every driver we've had treated her with such kindness. I never worry about her getting to her appointments safely.
Doctor Appointment Rides
On-time rides to primary care, specialists, imaging centers, and follow-ups so your patients never miss a visit.
Most BookedDialysis Transportation
Consistent, scheduled transport for dialysis patients who depend on showing up, every single time.
Recurring CareTherapy & Rehabilitation Trips
Reliable rides to PT, OT, rehab sessions, and recovery programs—supporting every step of the healing process.
Recovery SupportHospital Discharge Rides
Safe, assisted rides home after discharge because leaving the hospital should be the easiest part of recovery.
Post-DischargeWheelchair Transportation
Fully assisted rides for wheelchair users — with proper loading, secured, and drop-off handled by trained drivers.
Accessibility ReadySenior Errand Support
More than a ride. We help seniors get to the pharmacy, grocery store, and everyday errands safely and independently.
Daily AssistanceWhy Families and Riders Trust RWA Over Anyone Else
App-based rideshares aren't built for medical needs. Ride With Alliance is. Every ride comes with a trained driver, hands-on assistance, and the kind of door-to-door care that rideshare apps simply can't offer.
4.9 AVERAGE RATINGS
20+ YEARS IN SERVICE
99% ON-TIME ARRIVAL
Trained Driver Support
Every Alliance driver is trained to assist with mobility aids, safe transfers, and hands-on passenger support—not just a ride, but real help at every step.
Door-to-Door Care
We don't just drop you off at the curb. Our drivers walk with you, from your front door to your destination entrance, every single trip.
Clear, Fair Pricing
No surprise charges, no doc fees, no hidden costs. You'll know exactly what the ride costs before it's ever confirmed.
The Standard Other Services Don’t Meet
Safety, accountability, and genuine compassion aren't extras here. They're the baseline. Every Alliance driver is screened, trained, and held to a level of care that sets us apart from the rest.
Rigorous Vetting
Every driver passes a thorough criminal background check and multi-step screening process before they ever transport a single passenger.
Compassionate Transportation
Our drivers treat every rider with patience, dignity, and genuine respect because how you're treated matters just as much as where you're going.
Commercial Compliance
All Alliance vehicles carry livery plates and full commercial fleet insurance, so every ride meets the safety and legal standards that protect you.
The Rides People Rely On
Every service includes a trained driver, door-to-door assistance, commercial compliance, and upfront pricing. No hidden fees, no surprises.
Wheelchair Transport
Safe, assisted wheelchair rides across Greater Chicagoland. Every Alliance vehicle is equipped for wheelchair securement, and every driver i...
Dialysis Transport
Dependable, recurring dialysis transportation across Greater Chicagoland. Alliance coordinates consistent pickup and drop-off schedules for...
Senior Transport
Patient, respectful transportation for seniors across Greater Chicagoland. Alliance drivers are trained to assist older adults with boarding...
Stretcher Transport
Safe, professional stretcher transportation across Greater Chicagoland. Alliance provides non-emergency stretcher transport for patients who...
Hospital Discharge
Coordinated hospital discharge transportation across Greater Chicagoland. Alliance works with discharge planners and care teams to ensure pa...
The Right Level of Care for Every Rider
Every rider is different, so RWA matches each trip to the right level of assistance, based on mobility, safety needs, and destination requirements.
Learn More
Marcus B.
We started referring patients to Ride With Alliance for discharge rides six months ago. The feedback from patients and families has been overwhelmingly positive. Punctual, professional, and genuinely compassionate.
Curb-to-Curb
Best for riders who can walk to the vehicle on their own and enter their destination without assistance.
Door-to-Door
Our driver walks with you from your front door to the vehicle and from the vehicle into your destination.
Door-Through-Door
For riders who need extra help navigating through entryways, lobbies, or interior spaces at pickup or drop-off.
Hand-to-Hand Support
Our driver personally transfers the rider into the care of a designated caregiver, staff member, or family contact. No one is left unattended.
Book the Way That Works for Your
More Than a Pickup, A Specialized Support for Every Rider
When a standard ride isn't enough, Ride With Alliance steps up. From mobility assistance to recurring medical trips, we're built for riders who need more than an app can offer.
Accessibility & Assistance
Wheelchair Support: Fully assisted wheelchair rides. Trained drivers handle safe loading, proper securement, and drop-off at every trip.
Mobility Aid Assistance: Drivers are trained to assist riders using canes, walkers, or wheelchairs, so your mobility aid is never a barrier to getting where you need to go.
Door-to-Door Help: We don't stop at the curb. Drivers walk with you from your front door to the vehicle and all the way to your destination entrance.
Medical Ride Coordination
Dialysis Transportation: Scheduled, recurring rides to and from dialysis because showing up consistently isn't optional, and neither is reliability.
Doctor Appointment Rides: On-time rides to primary care, specialists, imaging centers, and follow-ups - so no appointment gets missed.
Hospital Discharge Rides: Safe, assisted rides home after discharge are coordinated with care teams to ensure a smooth, stress-free transition out of the facility.
Flexible Trip Solutions
Recurring Ride Scheduling: We manage ongoing rides for dialysis, therapy, rehab, and adult day programs. Reliable transport, week after week.
Round Trip Transportation: Full round-trip coordination! We pick you up, wait or return, and bring you home with no extra booking required.
Senior Errand Support: Reliable rides for running everyday errands like pharmacy pickups, grocery runs, and essential stops handled with patience and care.
Equipment Built Around the Rider, Not the Other Way Around
Every RWA vehicle is equipped to handle real mobility needs, from wheelchair securement to comfort setups, so every rider travels safely and with dignity.
-
Wheelchair Securement System Keeps wheelchair riders locked in safely with proper positioning, secure straps, and steady placement from pickup to drop-off.
-
Assisted Entry Support Drivers take the time to help seniors and mobility-limited riders board and exit safely. No rushing, no shortcuts.
-
Mobility Aid Storage Dedicated storage space for walkers, canes, and folded wheelchairs, so your mobility aids come with you, every time.
-
Comfort Ride Setup Vehicles are set up for comfort and ease because a smoother, calmer ride makes a real difference for medically sensitive passengers.
How Servease Helps the Community
The ride is just the start. RWA offers add-on support for riders who need a little more help before, during, or after the trip.
-
Grocery Assistance Our drivers help carry and load light groceries for riders who need a hand during errand runs—practical help, not just a lift.
-
Pharmacy Stops Need to pick up a prescription along the way? Add a pharmacy stop to any scheduled trip.
-
Extra Door Assistance For riders who need more than curb-to-curb, drivers provide hands-on support through entryways, lobbies, and facility doors.
The RIDES Process: How Every Alliance Ride Works
From your first call to the final drop-off, every trip follows a consistent, rider-first process built around safety, clear communication, and compassionate care.
Review The Ride Need
THE INTAKEWe start by listening. Our team collects every detail, pickup location, destination, appointment time, mobility needs, and the right assistance level, before anything is scheduled.
Identify The Right Support
THE MATCHINGWe match the rider to the right driver, vehicle, and care level, then confirm every detail so riders, families, and care teams know exactly what to expect.
Dispatch the Driver
THE CONFIRMATIONThe right driver is dispatched and on the way. Riders and coordinators receive confirmation so there are no surprises on pickup day.
Escort With Care
THE RIDEYour driver provides hands-on, door-to-door assistance for the full trip—patient, respectful, and attentive from the moment of pickup to arrival.
Secure the Drop-Off
THE CLOSEOUTThe trip isn't done until the rider is safely handed off. We confirm arrival, complete the trip record, and coordinate directly with caregivers or facility staff when needed.
Book a Ride in Minutes. We Handle the Rest.
Ride With Alliance makes Assisted Medical Transportation scheduling straightforward for riders, families, and care coordinators alike. Clear communication, trained drivers, and door-to-door support from start to finish.
Book Your Ride TodayRequest Your Ride
Call, text, or email Alliance Dispatch with the pickup address, destination, appointment time, rider details, and any mobility assistance needed.
Confirm the Details
Our dispatch team reviews every detail, from schedule to assistance level to passenger needs, so the right driver and vehicle are matched before the day of the ride.
Meet Your Driver
Your trained, vetted driver arrives on time, ready to assist with boarding, mobility aids, and safe vehicle entry.
Ride With Confidence
From pickup to drop-off, your driver provides patient, respectful support and keeps communication clear, so riders and families always know what's happening.
Arrive Safely
The trip isn't complete until the rider reached their destination. Your driver walks them to the entrance and confirms the drop-off—professionally and with care.
Every Step, Handled — So You Can Focus on the Appointment
01
Share the Ride Information
Give us the basics: pickup address, destination, appointment time, passenger name, contact number, and any mobility or medical needs. We take it from there.
02
Select the Right Ride Type
Tell us what kind of trip you need—one-way, round trip, recurring, wheelchair-accessible, or door-to-door assisted —and we'll set it up accordingly.
03
Be Prepare for Pickup
Have the rider ready near the scheduled pickup time with any mobility aids, appointment documents, or caregiver notes on hand. We'll handle the rest.
04
Receive Driver Assistance
Your trained Alliance driver handles boarding, mobility aid support, wheelchair securement, and safe transport—attentive from the first step to the last.
05
Complete the Safe Drop-Off
Your driver walks the rider to the destination entrance, confirms arrival, and closes out the trip —respectful, thorough, and done right every time.
What We Stand For on Every Single Ride
Trust, safety, compassion, and accountability are not just words at Alliance, they're the standard every driver, dispatcher, and team member is held to, every trip.
Cynthia A.
After my stroke, getting to therapy felt overwhelming. My Alliance driver was calm, never made me feel rushed, and always made sure I got inside safely. It made a hard time in my life feel a little more manageable.
Safety First
Every trip starts and ends with safety. Careful driving, trained assistance, and ride-ready vehicles because protecting the passenger is always the first priority.
Compassionate Care
Patience, dignity, and genuine respect especially for seniors, disabled passengers, and medically dependent riders who deserve more than just a seat in a vehicle.
Reliable Service
When the ride is for a medical appointment, being late isn't an option. We show up on time, communicate clearly, and follow through every single trip.
Honest Pricing
No hidden fees. No confusing charges. No surprises after the ride. You know exactly what it costs before we confirm and that price doesn't change.
Professional Standards
Every Alliance driver is screened, trained, vetted, and held to a clear standard of accountability, respect, and professionalism on every ride, not just the ones being reviewed.
Community Commitment
A reliable ride is more than transportation. It's access to healthcare, independence, and community. We take that responsibility seriously for every rider we serve.
Know Before You Ride: Guides for Riders, Families & Care Teams
Simple, practical resources to help you understand how Assisted Medical Transportation works, what to expect, and how to prepare for a smoother, safer trip.
Choosing the Right Ride Type
Standard ride or wheelchair-assisted? One-way or recurring? This guide breaks down every ride type so you can book with confidence.
View Ride Types →Preparing for Your Pickup
A helpful checklist for riders, families, and caregivers covering appointment times, mobility aids, contact details, medications, and special instructions.
View Pickup Checklist →Wheelchair Ride Safety Tips
First time booking a wheelchair-accessible ride? This guide covers safe boarding, proper securement, and exactly what to expect from your Alliance driver.
Plan Recurring Rides →AMT vs. Regular Rideshare
See why seniors, disabled riders, and medically dependent passengers often need trained driver support instead of a standard app-based ride.
Compare Ride Options →Recurring Medical Ride Planning
Dialysis every Tuesday. Therapy every Thursday. This guide helps you set up recurring rides that show up like clockwork—no rebooking required.
Plan Recurring Rides →Caregiver Booking Guide
This guide walks families, caregivers, and care teams through everything from first booking to confirming the right assistance level.
Read Caregiver Guide →Grow With an Assisted Medical Transportation Network Built on Trust
RWA is expanding, and we're looking for drivers, facilities, and care teams who share our commitment to safe, respectful, rider-first transportation.
Theresa M.
Three times a week, every week, Alliance shows up. My dialysis schedule is non-negotiable and these guys have never let me down. That kind of reliability means everything when your health depends on it.
For Professional Drivers
Drive with a team that takes the work seriously. RWA drivers are trained, dispatched professionally, and trusted to care for riders who depend on them.
Passenger-first culture with professional dispatch support
Specialized training for seniors, disabled, and medically dependent passengers
Professional dispatch and trip coordination
For Healthcare Facilities
Partner with a Assisted Medical Transportation provider your care team can actually rely on from discharge coordination to recurring patient transport, we handle the logistics.
Discharge rides and recurring appointment transport, handled
Wheelchair-accessible and mobility-assisted vehicles available
Consistent scheduling your care coordinators can count on
For Care Teams & Case Managers
Work with a dispatch team that speaks your language, clear updates, proper care level matching, and reliable coordination for every patient on your list.
Real-time updates and responsive dispatch communication
Proper care level matching for every rider's mobility needs
Recurring trip management for ongoing medical schedules
For Families & Caregivers
When your loved one needs a safe, assisted ride to their appointment, you shouldn't have to worry about who's picking them up. Alliance handles it.
Door-to-door help for loved ones
Trained drivers for seniors and passengers with mobility needs
Simple booking by phone, text, or email
Real Riders. Real Families. Real Experiences.
Non-emergency medical transportation is personal. These stories reflect the care, reliability, and respect our team works to provide on every scheduled ride.
Frequently Asked Questions About RWA Rides
Find quick answers about booking, accessibility, pricing, driver standards, and how Ride With Alliance supports safe assisted medical transportation.
Kevin D.
Our clinic started working with Ride With Alliance for recurring patient transport and the difference was immediate. Patients arrive on time, drivers are professional, and we've had zero complaints since switching.